Privacy Policy

Thank you for visiting srancoo . Your privacy and the protection of your personal data are very important to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Card details / UPI / Wallets (Note: Payment details are processed securely by third-party payment gateways such as Razorpay, PayPal, Stripe. We do not store your payment information on our servers).

  • Account Details: Login ID, password, and order history if you create an account.

  • Technical Information: IP address, browser type, cookies, device information, etc.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Process secure payments.

  • Manage your account and provide customer support.

  • Send you promotional emails, offers, and updates (if you opt in).

  • Improve our website, services, and shopping experience.

3. Cookies

We use cookies and similar technologies to:

  • Keep our store functional (cart, login, checkout).

  • Understand how visitors use our website (analytics).

  • Show personalized advertisements (if applicable).

You can disable cookies in your browser settings, but some features of our site may not work properly.

4. Sharing of Information

We may share your data only in the following cases:

  • With payment gateways (e.g., PayPal, Stripe, Razorpay) to process transactions.

  • With shipping partners (e.g., BlueDart, Delhivery, DTDC) to deliver your orders.

  • With analytics and marketing tools (Google Analytics, Facebook Pixel, etc.).

  • When required by law or legal authorities.

5. Data Security

We use secure servers, SSL encryption, and industry-standard practices to protect your personal data from unauthorized access, misuse, or disclosure.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data.

  • Correct inaccurate or incomplete data.

  • Request deletion of your account and personal data (except where required for legal or transactional reasons).

  • Unsubscribe from promotional communications at any time.

7. Contact Us

📧 Email: Info@srancostore.com
đź“ž Phone: 00852 56057050
🏢 Address: 8c , 10th floor, On Shing Industrial Building, 2-16 Wo Liu Hang Road, Fo Tan, Shatin, Hong Kong